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I ordered an nbn power cable

Tamding1
Level 2
So I moved into a new apartment but the person left the nbn modem behind but took the power cable for it. So I called TPG support and the person told me that requested a delivery of the power cable for the nbn. just was wondering how long it’s going to take as I’ve paid for the the internet 5 days ago but requested a delivery of the power cable 2 days ago and still waiting.
Thanks
1 REPLY 1
Ahra_G
Moderator

Hi @Tamding1,

 

Let us check this request. Any chance you can provide a reference number? Otherwise, kindly send your Customer ID or username via private message s we can locate your account. 

 

Thanks! 

Ahra_G

 

So I moved into a new apartment but the person left the nbn modem behind but took the power cable for it. So I called TPG support and the person told me that requested a delivery of the power cable for the nbn. just was wondering how long it’s going to take as I’ve paid for the the internet 5 days ago but requested a delivery of the power cable 2 days ago and still waiting.
Thanks