Get online support
Hi @jang82978297,
Welcome to TPG Community!
You may purchase a new modem from us for $99.95 with $10 shipping fee or get it for free with shipping fee in exchange of 6 month contract restart. PM us with your chosen option along with your TPG customer ID or username and we can continue the discussion from there.
How do I private message (PM) in the community
Regards,
Angeli