Installation(urgent)

[ansgoals77]

Hi I have received modem for new installation
I have connected wire accordingly
But, it was not working
Pls help me

[Angeli]

Hi @ansgoals77, 

Let us see as to how your NBN set up should be. Kindly PM your TPG account details. Here's how: 
How do I private message (PM) in the community

Regards, 

Angeli