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Internet Keeps Dropping out

coyote78
Level 2

Hi all,

 

In the last couple of weeks out internet is dropping out nearly daily and the only way to reconnect is to unplug our modem and then it connects straight away. 

 

Could this be an issue with the moden itself? 

 

Thanks in advance. 

1 REPLY 1
Angeli
Moderator

Hi @coyote78

 

Welcome to TPG Community! 

 

We'll be happy to run some tests to determine as to what is causing the issue. Send us a private message with your TPG customer ID or username. 


How do I private message (PM) in the community

 

Regards, 

Angeli