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Internet out the whole day

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Level 1c

Good evening.

 

My internet conection is out since this morning, 21/04/2020. I looked into the troubleshooting sextion and went through all the steps. My automatic debit is ok. I updated my password and changed it on the modem system.

 

The "internet" light is still out in my modem.

I live in Dee Why, post code 2099.

 

I appreciate if you could fix it.

Regards.

1 REPLY 1
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Moderator

Welcome to TPG Community,

You can private message to me your customer ID, username, service address or mobile number so i can check status here.

regards

JayeshP9