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TP-LINK AC1200 router firmware upgrade

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man3213
Level 2

Firmware Version : 1.0.0 Build 20170802 rel.81832 (EU)

Hardware Version : Archer C1200 v1.0

 

Could I be able to get the latest version of firmware for this? 

1 ACCEPTED SOLUTION

Accepted Solutions
Riezl
Moderator

Hi @man3213,

 

Welcome to TPG Community!

 

We have located the account using your community details. We have already requested a firmware upgrade and we'll let you know once an update is received.

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16 REPLIES 16
Riezl
Moderator

Hi @man3213,

 

Welcome to TPG Community!

 

We have located the account using your community details. We have already requested a firmware upgrade and we'll let you know once an update is received.

View solution in original post

Riezl
Moderator

Hi @man3213, the firmware has been upgraded. Feel free to message us should you need further assistance. Cheers!

hkmeetsaus
Level 2
Hey @Riezl, Happy New Year.

I too have this same FW Ver and was wondering if I might be able to get mine updated. I'm getting weird errors on my routers logs and the Version seems quite old.

1.0.0 Build 20170802 rel.81832 (EU)
Archer C1200 v1.0

Take care
Ahra_G
Moderator

Hi @hkmeetsaus

 

Thanks for reaching out! 

 

I have sent a request to our Technical team to have your equipment's firmware to be updated. 

 

We'll be in touch as soon as we hear from their team.

 

 

Regards,

Ahra_G

 

 

hkmeetsaus
Level 2
Good Morning @Ahra_G,

Hope this finds you well.

I was wondering if there had been any progress on this request? Everything seems to still be the same.

Look forward to hearing from you soon.

Take care
Shane
Moderator

Hi @hkmeetsaus,

 

We chased this with our Team and made a follow up. We'll provide you an update when it becomes available.

 

Cheers!

hkmeetsaus
Level 2
Hey @Shane,

Cheers for that.

Have a great day.
Shane
Moderator

Hi @hkmeetsaus,

 

The modem/router's firmware has been updated. Let us know should you require further assistance.

 

Cheers!

jamesguo
Level 3

can you please update mine as well?

I've been experiencing min.30 minutes internet dropouts everyday these days around the same time. not sure if its caused by the modem router.