Is this model compatible with my modem?

[Joannawightman]

Hi, 

Please can you advise if the below modem is compatible with your internet? I did look on this list but not so sure. 

TP LINK

model: archerc20  

AC 750

wireless duel brand router 

Thanks, 

Joanna

[Anonymous]

Hi @Joannawightman, 

Welcome to TPG Community! 

Can you please confirm as to what type of NBN technology will you be having for your current address? 

Regards, 

Angeli

[Joannawightman]

Hi Angeli,

We have nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Thank you, 

Joanna 

[Anonymous]

Hey. The router should work with NBN-FTTP connection.
 

Try to update these settings below.

-  Change connection type to PPPoE.
- User TPG username and password.
- Turned off IPTV.

Let us know how it will go. 

Hi Angeli,

We have nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Thank you, 

Joanna