Lights on Modem

[nartekop50]

In have a TPG supplied modem installed in my house.

My question is why are all the 14 lights not green. 

I have the following lights showing green.

1.) Power, 2) DSL, 3) Internet, 4) 2.4G, 5) 5G  7) Phone1,

The rest of the lights 6, 7-14 are all not lighted up?

Even though I have Internet connection and wi-Fi working, why are the lights not green? 

If the lights are not green I cannot connect the Ethernet cables to printers etc?

According to the video all the light should be green.

Thanks.

[Anonymous]

Hi @nartekop50 ,

Welcome to the community!

The Power, DSL, Internet is lit indicating that the service is connected to the internet while other light logo will only lit up when it is being used.

For example, when a device is connected to the LAN1 or the Wi-Fi network 2.4ghz or 5ghz is used.

Regards,

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@nartekop50 wrote:

In have a TPG supplied modem installed in my house.

My question is why are all the 14 lights not green. 

I have the following lights showing green.

1.) Power, 2) DSL, 3) Internet, 4) 2.4G, 5) 5G  7) Phone1,

The rest of the lights 6, 7-14 are all not lighted up?

Even though I have Internet connection and wi-Fi working, why are the lights not green? 

If the lights are not green I cannot connect the Ethernet cables to printers etc?

According to the video all the light should be green.

Thanks.

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