Over the last couple of months I have had issues with my internet dropping out. It used to be once or twice a week. The last couple of weeks have had internet drop out almost everyday. The past couple of days the internet has been dropping out twice a day. In all the cases I turn off the modem and  on again and in about 6 mins the system resets. Can you please offer help to resolve my problem. Thanks. ... View more

How do I know the actual usage and minutes left on my digital voice service ... View more

I recently got connected to the NBN by TPG. The supplied Modem VR 1600 V (AC1600) does not permit connection to a WI-Fi Range Extender. I have read previous postings and realised that the generic TPG Modem has the WPS switched off in the software. In an earlier post I made, I asked about the rest of the lights not turning green and was told by the moderator that if I connect to any device the light will turn green. Could I buy an updated modem from TPG so as to get the range extender getting connected through the WPS setting on the modem? I have previously been with Telstra any everything worked well. ... View more

In have a TPG supplied modem installed in my house. My question is why are all the 14 lights not green.  I have the following lights showing green. 1.) Power, 2) DSL, 3) Internet, 4) 2.4G, 5) 5G  7) Phone1, The rest of the lights 6, 7-14 are all not lighted up? Even though I have Internet connection and wi-Fi working, why are the lights not green?  If the lights are not green I cannot connect the Ethernet cables to printers etc? According to the video all the light should be green. Thanks. ... View more