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Lost power to modem

Kitkat
Level 2
I lost power to modem over night. It was working fine last night but this morning modem had no power . I checked connection points for damage, make sure it was securely connected, tried it with other power points, replaced the power points tested with other devices to make sure there was power going to it. At this point I am assuming modem has died. Is there anything else I should do?
1 REPLY 1
BasilDV
Moderator

Hi @Kitkat

 

Welcome to the Community!

 

We were able to locate your account using your community details and learned that you've been in touch with our Tech team.

A modem replacement has been processed and further updates will be provided once available.

 

BasilDV