MOBILE PHONE SIM-CARD

PHUGHES3
Level 2

Good morning.
I mistakenly removed my Telstra SIM-card from my mobile **** *** *40 before the phone went "dead" to Telstra, and inserted my new SIM-card issued by TPG. Now I can't make calls or receive calls from *40. TPG, please tell me how to correct the situation? Thank you.

1 REPLY 1
Dann
Moderator

Hi @PHUGHES3 

 

Welcome to TPG Community!

 

Here is a community article that can of help to you.

 

Troubleshooting issues with Incoming/Outgoing Calls on TPG Mobile 

 

Let us know if you require further help.

 

Regards,

Dann