Missing NBN white coaxial cable

[johnngo94]

Hi,

I'm moving into my new house next Friday and on my final inspection, noticed the NBN white coaxial cable is missing and the owner can't find it.

Where can i order a new one and would NBN charge me for the cable?

Also, is it different to the TV antenna cable or can i use that?

Cheers,

John

[BasilDV]

Welcome to the Community @johnngo94.

If it's a coaxial cable that can fit the NBN NTD box and the coaxial wall outlet, then it may work.

But to confirm, we'd like to raise this with our NBN Provisioning team, in case we need to process an order for a new one.

Please send me a PM with your TPG username or customer ID number along with your preferred time and best number to be contacted.

BasilDV

[johnngo94]

Thanks for the response. I was able to speak to someone from TPG over the phone and they've sent out a replacement to me!

[BasilDV]

Thank you for the update @johnngo94.

Let us know if you need further assistance.

BasilDV