Welcome to the community!
I can arrange one of our Account Specialists to contact you to discuss details of getting a brand new modem/router, shoot me a Private Message with your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time.
I’m currently on the NBN FTTN 50. I’m not locked in but I want to purchase a nbn modem since the one I currently have doesn’t work well. How do I get a modem delivered?