Hi, My NBN Hybrid Fibre Coaxial (HFC) service was installed today but i haven't received a modem yet. Haven't received a text or email about delivery either. Can you please give me an eta on delivery
We have located the account using your community details. We can see that you have been in touch with one of our account specialists who processed a modem reshipment.
We'll make a follow up and will provide an update as soon as it becomes available. Thank you.
