Get online support
I have only had my NBN service for a week. My white NBN modem is only showing the first two lights and I don't know how to reset it. Please advise.
Hi @mivey
Welcome to the community,
Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?
Regards,
Karl
Hi @mivey
Thanks for your PM. I have requested for our Helpdesk Team to investigate and requested for someone to call you back later on today with an update.
Regards,
Karl