TPG Community

Get online support

NO NDC PROVIDED WITH MODEM

Highlighted
Level 2

We are scheduled for installation tomorrow 4/7.

i recd a txt today to watch the installation video which says we should have received an NDC with our modem.

We didn't receive a NDC and were not aware we should have until just watching the video.

So what happens now?

 

2 REPLIES 2
Highlighted
Moderator

Hi there,

 

If you havent received the NCD, it may possible the technnician will bring one to set it up.

If you can PM your CID or username I could find out what is going to happen

 

Thanks

Highlighted
Moderator

Hi

 

I am checking the records and the NCD will be provided by the technnician on attendance.

 

Thanks