Modem Return

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ukjaninenz
Level 2

I have purchased a new Modem from you how do I return the old Huawei one. Do I just put in a bag and drop at a Post Office like Belong do?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Shane
Moderator

Hi @ukjaninenz ,

 

Welcome to the community!

 

If you have purchased a new modem from us you may keep the old modem. We only advise to return faulty modem/router's if it's still under warranty for replacement.


Let us know should you require further assistance.

 

Regards,

 

 

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1 REPLY 1
Shane
Moderator

Hi @ukjaninenz ,

 

Welcome to the community!

 

If you have purchased a new modem from us you may keep the old modem. We only advise to return faulty modem/router's if it's still under warranty for replacement.


Let us know should you require further assistance.

 

Regards,

 

 

View solution in original post