Modem Upgrade

[vickychen122]

I have been using TPG for so long. Would you please upgrading my modem due to keep notice of dropping the signal quite many times now? Otherwise I will switch over the other providers due to lack of customers supports. We are Business operating so can’t just leave the issue keep going

[Anonymous]

Hi vickychen122. Let us check the status of the connection and if the modem/router is causing dropouts or a line fault. Send us a PM with your account details to better understand the situation. 

How to send a PM ? - https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093.