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Modem not working after thunderstorm

Jeith
Level 2
There was a loud thunderstorm and my wifi modem doesn't work after that. Can't see any lights, all power sockets are working though. Tried reset option too, still nothing. Can you help with this
2 REPLIES 2
BasilDV
Moderator

Hi @Jeith 

 

If you've already tested it with a different power outlet and still not getting any lights, then the device is already faulty.


We'd like to check on what we can arrange for you.

Just send us a private message with your account details.

 

BasilDV

Jeith
Level 2
Hi, i have sent a private message as requested