Modem not working

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Level 1
Modem not turning on
1 REPLY 1
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Moderator

Hi @hannashaji

 

If the modem is still not turning On doing a reset or connecting it to another power outlet, then it may be faulty.

 

We were able to locate your account using your community details and it appears that your service has been restored with the help of the attending NBN technician.

 

BasilDV