Modem not working

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Level 1

Hi,  we have just come home from work. Wi-Fi not working the modem has no signal lights, appears to be off and won't turn back on?  Model is a NetComm  wireless 

1 REPLY 1
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Moderator

Hi @staceyperrin86

 

If the modem isn't turning On, we advise customers to try another power outlet or power adapter that is fit for the modem.

 

If still no response from the modem, then it may be faulty.

 

In your case, we've detected that the internet is already working. If you need any assistance, please let us know.

 

BasilDV