Modem not working

[nml590]

My modem has suddenly stopped working, tried it in several powerpoints, so the modem is definitely the problem, less then 2 months old! ??

[BasilDV]

Hi @nml590 

Welcome to the Community!

Since you've already exhausted all possible troubleshooting, but the modem failed to work.

We'll request for a replacement modem since it is still under warranty.

You'll receive the parcel within 1 to 2 working days within Metro and 2 to 5 working days outside Metro area.

Stay safe.

BasilDV