Modem not working

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Level 1
My modem has suddenly stopped working, tried it in several powerpoints, so the modem is definitely the problem, less then 2 months old! ??
1 REPLY 1
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Moderator

Hi @nml590 

 

Welcome to the Community!

 

Since you've already exhausted all possible troubleshooting, but the modem failed to work.

We'll request for a replacement modem since it is still under warranty.

 

You'll receive the parcel within 1 to 2 working days within Metro and 2 to 5 working days outside Metro area.

 

Stay safe.

BasilDV