Modem overheating, yellow hot plastic, will TPG replace overheated burnt out modem?

[mariat09]

Hello TPG, 

My tplink modem has been sitting in well ventilated area, but is now burning at the top with hot yellow on the modem cover. How do I get the modem replaced?

[BasilDV]

Hi @mariat09 

We'd like to check on what we can arrange for you.

Please send us a private message with your account details.

BasilDV