Modem return

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Level 1

Hi

 

We will leave Australia on 16.7.2020. What shall we do with the modem?

 

Michael Gubser

Username: michsohe
 - Customer ID: 6731676
 - Cancellation date: 17/7/2020

1 ACCEPTED SOLUTION

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Moderator

Hi @michsohe 

 

Leave the NBN-NTD onsite where your service is in use.

The TPG Modem is yours to keep or do with it as you please.

 

Regards,

David_M

 

 

View solution in original post

2 REPLIES 2
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Moderator

Hi @michsohe 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Moderator

Hi @michsohe 

 

Leave the NBN-NTD onsite where your service is in use.

The TPG Modem is yours to keep or do with it as you please.

 

Regards,

David_M

 

 

View solution in original post