Modem return

[michsohe]

Hi

We will leave Australia on 16.7.2020. What shall we do with the modem?

Michael Gubser

Username: michsohe
 - Customer ID: 6731676
 - Cancellation date: 17/7/2020

[David_M]

Hi @michsohe 

Thanks for your query!

Let me have a look for you, and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[David_M · Accepted solution]

Hi @michsohe 

Leave the NBN-NTD onsite where your service is in use.

The TPG Modem is yours to keep or do with it as you please.

Regards,

David_M