Modem stopped working

[Sabine]

My modem suddenly stopped working. No lights etc. Unplugged devise to restart. no change.

[BasilDV]

Hi @Sabine,

Welcome to TPG community!

We were able to locate your account using your community details and learned that you were able to contact our Tech team and they offered you a replacement modem, however, you've cancelled the order since the modem started working again.

Should you require further assistance, please let us know.

Kind regards,

BasilDV