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Modem switching off and on

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Level 1b
The modem was unplugged in our home due to a punishment and now that it has been turned on it seems to be stuck in a circle of turning on and then rebooting.
How can we stop this from happening
1 REPLY 1
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Moderator

Hi @jacquin80  ,please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community