Modem won't turn on

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Level 1
Modem turned itself off and now won't turn back on, tried changing powerpoints, tried turning off and back on and tried resetting but nothing
1 REPLY 1
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Moderator

Hi @GemmaKent   , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community