Modem wont turn on

Deeshep
Level 2
I plugged my modem in for the initial set up but it wont turn on at all. I have tried multiple power points.
1 REPLY 1
Shane
Moderator

Hi @Deeshep ,

 

Thanks for raising this to us. We're able to locate the account using your community and ran an initial test, the result shows that it has been connected to our network.

 

Are you still having issues with the modem/router?

Regards,

 


@Deeshep wrote:
I plugged my modem in for the initial set up but it wont turn on at all. I have tried multiple power points.