Hi @Jadeskye ,
Thanks for bringing this to our attention, I would love to help arrange one of our Account Specialists to contact you and discuss details of getting a new modem/router, feel free to send me a private message with your account details (Customer ID/Username) together with the best contact number and preferred time.
How do I private message (PM) in the community
Regards,
@Jadeskye wrote:
How do I order a new modem. I’ve searched the internet and found no help. I need a new one asap.
