Modem

tamaracrow
Level 2
Hi, my modem has all of a sudden stopped working. No lights on at all even though power is on. Help please!
1 REPLY 1
BasilDV
Moderator

Hi @tamaracrow 

 

Welcome to the Community!

 

We were able to locate your account using your community details and was able to detect that a modem is online. Are you still using the modem that we've provided? Were you able to fix the fault?

 

Please let us know if you need further assistance.

BasilDV