Modem

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Level 1

Once I connect to your modem will I still stay connected to Telstra as I need to be able to keep in touch with them for a few days before I cancel my contract with them

1 REPLY 1
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Moderator

Hi @gecoda75,

 

Welcome to TPG Community!

 

We were able to locate your account using your community details.

 

If you are going to connect the modem that we've provided, but your TPG NBN service is not yet installed, then the internet will not work.

 

While waiting for the TPG NBN service to be installed, you may still use the service of your third party provider.

 

Let us know should you require further assistance.

 

Kind regards,

BasilDV