Modem

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Lwevans1
Level 2
The person who stayed in my apartment before has left their modem. Their internet provider was TPG. Am I able to sign up for internet using this modem instead of waiting for a new one?
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BasilDV
Moderator

Hi @Lwevans1 

 

Welcome to the Community!

 

You may use the old modem, while you wait for the new one. If it's an old device and get faulty, then there's no warranty for us to replace it.

 

The old modem should be configured with the correct details for it to work with your own service.

 

Let us know if you need further assistance.

BasilDV

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1 REPLY 1
BasilDV
Moderator

Hi @Lwevans1 

 

Welcome to the Community!

 

You may use the old modem, while you wait for the new one. If it's an old device and get faulty, then there's no warranty for us to replace it.

 

The old modem should be configured with the correct details for it to work with your own service.

 

Let us know if you need further assistance.

BasilDV

View solution in original post