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Moved House - new unit (no NBN) on old property(NBN)

animeshpareek1
Level 2
Level 2
‎28-07-2020 03:33 PM

I've recently moved house within the suburb, and as the entire suburb has NBN I assumed the new property will have it too. But, since it is a new unit constructed on an old property somehow it seems to have missed the NBN boat. The other unit on the property has NBN, hardly 10 meters away.

For the moment I am on ADSL but would love to get back onto NBN, any help would be greatly appreciated...

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Shane
Moderator Moderator
Moderator
‎28-07-2020 03:45 PM

Hi @animeshpareek1 ,

 

Welcome to the community!

 

We'd love to help see if NBN is now available in the new address. Please send me your account details (Username/Customer ID together with the address on file). 

 

In case you need a reference: How do I private message (PM) in the community 

 

Regards, 

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