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My internet device has malfunctioned

Level 1c
We cannot continue like this. I am afraid that the internet repair will take a long time The last time that the Internet was interrupted, I waited a long time until I was able to get a response. Please reply today if the company is unable to secure the internet continuously.
Hi there             

 Welcome to the community,


Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 



kind regards