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NBN Arris CM8200 Modem keeps cycling on/off

lpquinn71
Level 2

My NBN Arris CM8200 Modem will boot up, all Green lights, hold for about 20 seconds then the middle 2 lights flash blue, all the lights go out and oit starts again.

 

How do i get this replaced or can I drop it somewhere in Sydney for a replacement as I work from home and am going to need it for Monday morning.

 

Thanks

Liam

1 REPLY 1
Shane
Moderator

Hey, @lpquinn71 

 

Let us help check what causing issues with the NBN arris box. Could you shoot us a PM with your details so we can proceed with the initial investigation?

 

How to send a PM?

 

Regards

 

My NBN Arris CM8200 Modem will boot up, all Green lights, hold for about 20 seconds then the middle 2 lights flash blue, all the lights go out and oit starts again.

 

How do i get this replaced or can I drop it somewhere in Sydney for a replacement as I work from home and am going to need it for Monday morning.

 

Thanks

Liam