NBN Battery

madhura11
Level 2
NBN replace battery red light. Who do I reach out for support NBN or TPG ?
2 REPLIES 2
BasilDV
Moderator

Hi @madhura11 

 

Welcome to the Community!

 

Replacing the NBN NTD Battery is optional and is done at your own cost.

You may check this article for more information.

BasilDV

Greg_121
Level 3

Hi @madhura11

 

NBN/TPG only give you the first battery, any replacement is at your cost. Had to do mine last year, it's pretty easy to do.

 

After looking around for a suitable replacement I finally purchased one from my local Battery World as follows:

 

12V 7Ah NBN Backup Battery SKU: 12NBN7P-F2 $39.95

 

Everywhere else the batteries were close to or well past their use by dates, BW's were manufactured 06/20.

 

Hope that helps.

 

Good Luck,

Greg