NBN Cancellation

86baljeetsingh
Level 2

Hi 

 

I left a message here more than a month ago to cancel my Internet. I just want only home phone service. But the money is still being taken from my bank account for Internet. you may check the internet usage which I have stopped using since 29 th March 2020.I have been with you for more than 8 years and NOT on a contract. 

 

Please stop charging me and reverse my bill amount.

 

I just need home phone service not internet any more. 

 

Thanks,

 

Baljeet singh

2 REPLIES 2
KarlB
Moderator

Hi @86baljeetsingh,

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can help with your query.


Regards,
Karl

KarlB
Moderator

Replied via PM