Welcome to the community, @napierpeter.
Thanks for bringing this to our attention, we'd love to help chase the missing NBN box to our Provisioning Team, please send us a private message with your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time.
How do I private message (PM) in the community
Regards,
Hi ,
I have just subscribed to NBN FTTC, have had my WiFi Modem delivered today, but there is no NCD supplied - cannot complete connection until NCD is supplied - when will this happen and why was it not sent with the modem ?
