NBN Modem Replacemnt

rodaca60
Level 2

Good morning,

I have been having issues with internet dropping out which is always fixed simply by resetting the modem.  As the modem is getting on in years I figure it would be best to replace it however I have been unable to find a way of ordering a replacement online via your website.  Are you able to assist with this?

I have fibre to the building NBN and am using the NetComm modem supplied by you at the time of having this installed.

Regards

Roger

1 REPLY 1
BasilDV
Moderator

Hi @rodaca60 

 

We're keen to look into the account and see what we can arrange for you.

 

Please flick us a private message with your account details.

 

BasilDV