NBN black box missing

[Chems]

Hi, we'll be moving soon to our new home where there is no NBN black box (previous tenant took it). I completed the transfer request online but couldn't specify that we also needed a black box. How can we order one and have it shortly? Thanks.

[BasilDV]

Hi @Chems

Thanks for raising this with us.

We need to raise this with our NBN Provisioning team in order to assess and order the replacement NBN NTD box.

Please send me a PM with your TPG username or customer ID number along with your preferred time and best number to be contacted.

BasilDV