Hi @aleenajose ,
Welcome to the community!
Thanks for raising this to us, in the event that you received a confirmation that the Installation has been completed you may proceed setting up the equipment, please see the article below.
If the status of the installation is still in progress, you may track it here.
Let us know should you require further assistance.
We moved into a new place and took tpg connection. “NBN fttc S bundle”No NBN connection box with us. Received the modem today.
How to connect the internet.