NBN box replacement

[Martynswilson]

Hi, I need to replace my NBN box as it’s started to reset itself every so often. It’s happening around 10-15 times a day, which I can’t have, as the wife and I both work from home.
Could you let me know how I get a replacement please?
Thanks
Martyn

[BasilDV]

Hi @Martynswilson 

When you say NBN Box, is it the NTD/NCD or the TPG provided modem/router?

We'd like to check on what we can arrange for you, please send us a private message with your account details.

BasilDV