NBN down again

Level 2

This is becomming an on going issue, NBN is down *again* today
I have checked the nbn web site for outages, and according to their site there is *no* outage here
The only way I have internet is using my phone as a 'hotspot'
I find this quite frustrating, and I know I have a low data limit on my phone (which is also with TPG) and am not happy having to use teh phone data !
Caboolture Sth, QLD is the area


Hi @TerrianC


Thanks for raising this with us and we apologies for the inconvenience.


If there are no known outages in your area, customers can proceed with the troubleshooting steps indicated on this link: https://www.tpg.com.au/support/nbn/troubleshooting.


We've tested the line and was not able to detect any fault within the NBN network.

We understand that the connection is currently working, please contact our Tech team on 1300 997 271 for real time support or update us if the issue recur.