NBN drop outs

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Level 1b
Need help my nbn has been dropping in and out for for 3 days I have checked everything no maintenance showed reset the router turned it off and on still nothing
1 REPLY 1
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Moderator

Hi @jojotroy12

 

Welcome to TPG Community!

 

We were able to locate your account using your community details and learned that your service was affected by an unplanned NBN network outage.

 

It was resolved earlier today by the attending NBN technicians, which replaced the faulty hardware on site.

 

We can detect that your service has been stable and if you need further assistance, please let us know.

 

BasilDV