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Hi @rolo,
Let us have your Customer ID or username via private message so we can arrange for an equipment to be sent.
Thanks!
Ahra_G
During the thunderstorm on Friday night we lost internet connection due to the nbn arris cm8200 modem no longer powering up. Tried a replacement power adapter and still no lights will come on. Need a solution ASAP due to working from home is now impossible with no internet access.