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NBN modem upstream light flashing

GBW
Level 2
Level 2

I currently have no internet the Upstream light on my Arris 8200 NBN router is flashing, powering on and off the modem does not rectify the fault and there are no reported NBN outages in my area.

 

ANY advice would be appreciated

1 REPLY 1
BasilDV
Moderator

Hi @GBW 

 

Thanks for raising this with us.

We were able to locate your account using your community details and understand that you've been in touch with our Tech team.

The case has been raised to our Engineers and an NBN technician is booked to visit your site to check your service. Further updates will be given by your assigned Engineer as soon as it becomes available.

 

Let us know if you need further assistance.

BasilDV