NBN red light flashing/phone line down

[ck13]

Red light on nbn box flashing and making a clicking noise since thunderstorms last night. Phone line also not working but checked the line with Telstra and nbn and there is no outage. Lodged fault with Tpg but no one responded.

[Angeli]

Hi @ck13, 

Welcome to TPG Community! 

Let us have your TPG customer ID or username via private message and we'll check on your connection status. 

How do I private message (PM) in the community
 

Regards, 

Angeli