NCD loses DSL connection daily

[jamesdwalker]

Every day for 5-10 minutes it seems the NCD loses connection to the NBN network. Is this something on my end, or the ISP?

System log here:
2021-07-12 11:31:23 [5] System: EWAN link down
2021-07-12 11:31:31 [3] PPP: ppp3 User request
2021-07-12 11:31:31 [3] PPP: ppp3 LCP down
2021-07-12 11:31:31 [4] PPP: ppp3 LCP down
2021-07-12 11:31:31 [6] PPP: ppp3 sent [LCP TermReq id=0x3 "User request"]
2021-07-12 11:31:31 [6] PPP: ppp3 sent [LCP TermReq id=0x4 "User request"]
2021-07-12 11:31:34 [3] PPP: ppp3
2021-07-12 11:31:34 [5] VoIP: disable SIP stack due to intf IP is 0.0.0.0
2021-07-12 11:32:13 [5] DHCPD: Recv DISCOVER from 8C:C6:81:9E:7C:F8
2021-07-12 11:32:13 [5] DHCPD: Send OFFER with ip 192.168.1.106
2021-07-12 11:32:13 [5] DHCPD: Recv REQUEST from 8C:C6:81:9E:7C:F8
2021-07-12 11:32:14 [5] DHCPD: Send ACK to 192.168.1.106
2021-07-12 11:32:33 [5] DHCPD: Recv REQUEST from 8C:C6:81:9E:7C:F8
2021-07-12 11:32:33 [5] DHCPD: Send ACK to 192.168.1.106
2021-07-12 11:32:55 [5] DHCPD: Recv REQUEST from 8C:C6:81:9E:7C:F8
2021-07-12 11:32:55 [5] DHCPD: Send ACK to 192.168.1.106
2021-07-12 11:33:14 [5] DHCPD: Recv REQUEST from 8C:C6:81:9E:7C:F8
2021-07-12 11:33:14 [5] DHCPD: Send ACK to 192.168.1.106
2021-07-12 11:33:41 [5] DHCPD: Recv REQUEST from 8C:C6:81:9E:7C:F8
2021-07-12 11:33:41 [5] DHCPD: Send ACK to 192.168.1.106
2021-07-12 11:34:40 [5] System: EWAN link up 1000 mbps

[Anonymous]

Hi @jamesdwalker,

Welcome to TPG Community!

I believe that you have raised this issue recently to our tech team. Since it is persistent, I will organise another callback with them for further troubleshooting on your NCD. Kindly private message to us your most preferred callback number and time. You may also reach them at 13 14 23 options 2 and 1.

Thank you,

Angeli