Mac address error

stefmaurin
Level 2
Hi, I'm trying to change the name of one of the devices on our WIFI network but I keep getting this MAC ADDRESS ERROR.
Anyone knows what I need to do?
Picture attached.
Thank you
3 REPLIES 3
Riezl
Moderator

Hi @stefmaurin, we have created this article, which may help with your concern: Changing your WiFi password on your TPG Modem 

 

If the issue persist, please let us know.

david64
Level 11

Hi @stefmaurin . Which wifi device is it? You may have to change the name on the device itself.

Windows computer: Control Panel, System, Change Settings.

For other devices, change name in Settings. Depends on the device whether the name setting is handled properly.

stefmaurin
Level 2
Yes we'll have to change it on the device itself. Thank you