Mac address error

[stefmaurin]

Hi, I'm trying to change the name of one of the devices on our WIFI network but I keep getting this MAC ADDRESS ERROR.
Anyone knows what I need to do?
Picture attached.
Thank you

[Riezl]

Hi @stefmaurin, we have created this article, which may help with your concern: Changing your WiFi password on your TPG Modem 

If the issue persist, please let us know.

[david64]

Hi @stefmaurin . Which wifi device is it? You may have to change the name on the device itself.

Windows computer: Control Panel, System, Change Settings.

For other devices, change name in Settings. Depends on the device whether the name setting is handled properly.

[stefmaurin]

Yes we'll have to change it on the device itself. Thank you